TERMS & CONDITIONS

The following tells you the terms and conditions on which we supply any of the products listed on our website www.hunterandhound.co.uk to you and how we run the website and treat the personal information which you provide us with.  Please read these Terms and Conditions carefully before ordering any products or services from this website. You should understand that by ordering or booking our services, you agree to be bound by these Terms and Conditions.  If you do not agree with our Terms and Conditions, please do not use this website.  Nothing in these terms affects your statutory rights.

We reserve the right to change the contents of this website, including these Terms and Conditions, at any time without notice. It is your responsibility to ensure that you are aware of any changes. Your use of the website after a change has been posted will signify your acceptance of the modified Terms and Conditions

We will endeavour to provide uninterrupted, error free access to the website, however this cannot be guaranteed due to the nature of the Internet. Occasionally your access may be suspended or restricted to allow updates, upgrades or repairs.  We will try to ensure that this is for the shortest time possible.

COPYRIGHT

All copyright and other intellectual property rights relating to this website and its content, including images, text and any other material are owned or registered by Hunter & Hound (holding company Melanie Hunter Marketing Limited)

DISCLAIMER OF CONTENT

Whilst we have taken all reasonable steps to ensure the accuracy of the information on this website, it is provided on an “as is” basis and we give no warranty regarding the accuracy of the content of this website.

Any advice given on this website is for guidance purposes only. Any such advice should not be relied upon or used as a substitute for professional advice on your specific requirements.

COMPLAINTS POLICY

In the event that we fail in meeting our high standards of customer services please do not hesitate to contact us via email: 

info@hunterandhound.co.uk

We aim to acknowledge your communication and to start our investigations within five working days following our receipt of it. We will do our very best to deal with your complaint as soon as possible and make every effort to reach a satisfactory conclusion on your behalf in order to retain your valued custom.

ACCESS

When you register for an account, you will be asked to enter your email address and choose a password. You are responsible for keeping your email address and password confidential. You agree that you are solely responsible for all activities that occur using your email address and password.

OWNERSHIP, PERMITTED USE AND SITE CONTENT

All of the content contained on this website, including information, communications, text, graphics, photographs, images, sounds, moving images, video, illustrations, code and other materials, together with all trademarks, logos and domain names are owned by Melanie Hunter Marketing Limited. The content and marks are protected by copyright, trademark, and other laws and may not be used except as permitted in these Terms and Conditions or with the prior written consent of Hunter & Hound (holding company Melanie Hunter Marketing Limited).

Any unauthorized use by you of any content or marks will result in legal action taken against you.  You are authorised to view, display, print and download Content and individual pages from the site for personal, informational, and non-commercial use only (provided that you retain all copyright and other proprietary notices contained on those pages).

ACCURACY OF INFORMATION

Hunter & Hound (holding company Melanie Hunter Marketing Limited) takes reasonable effort to ensure that content on this site is complete, accurate and current. Despite Hunter & Hound (holding company Melanie Hunter Marketing Limited) efforts, however, the information on this site may occasionally be inaccurate, incomplete or out of date. Products included on the site may be unavailable, may have different attributes than those listed, or may carry a different price than that stated on the site. In addition, we may make changes in information about price and availability without notice. Hunter & Hound (holding company Melanie Hunter Marketing Limited). reserves the right, without prior notice, to limit the order quantity on any product and/or to refuse service to any customer. Hunter & Hound (holding company Melanie Hunter Marketing Limited) also may require verification of information prior to the acceptance and/or shipment of any order.

OUR CONTRACT

The information you provide when placing an order is for billing and delivery purposes or for contacting you with any query we may have.  When placing an order from Hunter & Hound (holding company Melanie Hunter Marketing Limited), you will be sent an email confirming receipt of the order/booking and your order details. A contract between you and Hunter & Hound (holding company Melanie Hunter Marketing Limited) will only take place once the order has been accepted.  

Hunter & Hound (holding company Melanie Hunter Marketing Limited) retains the right to refuse any request or order made by you.  If your order is accepted you will be informed by confirmation email.

PROMOTIONAL

Promotional discount codes – we may from time to time offer promotional discount codes to our customers via our website or through our social media pages. The conditions of use relating to any discount code will be specified at the time of issue, so please read any accompanying information thoroughly before using your discount code.  Only one promotional discount code can be applied per order. We reserve the right to vary these conditions.

PAYMENT

Hunter & Hound (holding company Melanie Hunter Marketing Limited) currently only accepts payments via invoice and BAC's transfer or Paypal.  Unfortunately, we do NOT accept payment via cheques or postal orders. 

 

PRIVACY POLICY

We are committed to safeguarding the privacy and security of our website users.  Please see below how this policy sets out to safeguard your personal information.

DATA COLLECTION

Your personal data will be stored and used for the following purposes:

  • information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods.

  • information that you provide when registering with us such as your name, email address and postal address along with your telephone number in the event that there are any issues in processing your order.

  • information that you provide to us for the purpose of subscribing to our website services, email notifications, and/or newsletters.

  • any other information submitted to us with your consent.

All data is held securely and processed fairly and lawfully, in accordance with the UK´s Data Protection Act 1998.

If you do not wish Hunter & Hound (holding company Melanie Hunter Marketing Limited). to provide you with any details of our goods, services and promotions now or in the future, please notify us at info@hunterandhound.co.uk

OTHER PARTIES

This website may contain links to other (third party) websites. We are not responsible for the content or privacy policies of said websites. The use of third party websites is entirely at your own risk and we accept no liability for the content of any linked site or any link contained in a linked site.

SECURITY

All information that you supply us with is stored on our secured servers. Any payment details will be encypted using SSL technology to try to prevent unauthorised access. We will take all reasonable steps necessary to make sure that your data is treated securely in line with this privacy statement.

The security measures described above ensure that all reasonable steps are taken to protect your personal information. However, the nature of the Internet means that an absolute guarantee of security cannot be offered, and you should be aware that there may be a small security risk in exceptional circumstances when disclosing information online.

COOKIES (COLLECTION OF ANONYMOUS DATA)

Cookies are used on this website. Defined, a cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use the information we obtain from a cookie in the administration of this website, to improve the website's usability and for marketing purposes and also to identify you in the event of further visits.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

You can, should you choose, disable the Cookies from your browser and delete all Cookies currently stored on your computer. This may prevent you from taking full advantage of the website. You can find out how to do this for your particular browser by clicking "help" on your browser's menu.

POLICY UPDATES

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Get in touch

Email: melanie@hunterandhound.co.uk

Tel: 07816 760634

© 2019 by Hunter & Hound. Proudly created with Wix.com

  • White Facebook Icon
  • White Twitter Icon
  • White Google+ Icon
  • White Instagram Icon

Heading 2

Photography credit : Maxime Gautier 

Usage rights : Maxime Gautier and Melanie Hunter Marketing Limited (Holding company for Hunter & Hound)